Frequently Asked Questions and Answers:
We've arranged a section to answer many of the questions and concerns about owning a pre-owned vehicle and a mechanical breakdown service contract. Because there are so many different circumstances, we've listed some of the more common and general questions that we receive calls about on a daily basis. If you have further questions please do not hesitate to contact our customer service department at 1-800-735-2529 during normal business hours of 9am - 5pm
(Eastern Time).
You may also e-mail our customer service anytime with your questions, due to the volume of customers, a reply may take up to 3 business days.
Claim Reimbursement List of Categories
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I had a repair authorized on my vehicle that was covered and paid the shop for it. How do I go about getting reimbursed?
Simply submit your work order (a photo copy is fine) to us for processing. Please send
your work order to:
The Eagle Warranty Corporation
940 Scranton-Carbondale Highway
Eynon, PA 18403
To expedite the receipt of your repair order, you may also fax it
"Attention: Gina" at (888) 532-4533.
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I don't have the extra money to pay the repair center, can Eagle Warranty pay the repair center directly?
Yes!, We can either pay you or the repair center. When paying the repair centers, we can pay with a check or pay the repair center with a credit card. Some repair centers won't release the vehicle without payment. We'll pay the repair center with a credit card to get your vehicle back to you as fast as possible.
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